As a custom storage ottoman manufacturer, we take great pride in our craftsmanship and quality control processes to ensure that each piece meets our high standards. Since each custom ottoman is made specifically to our customers’ specifications, we are unable to accept returns or offer refunds unless there is a manufacturing defect or an error on our part.
We strongly encourage our customers to review all specifications, measurements, and materials carefully before placing a custom storage ottoman order to ensure that it meets their needs and preferences. If there is a manufacturing defect or an error on our part, we will work with our customers to find a satisfactory resolution, which may include a replacement or a refund.
If you have any questions or concerns about our custom storage ottoman products, please do not hesitate to contact us. We are always here to help and will do our best to address any issues promptly and professionally.
